01 · Within one working day
A reply from a person
Questions about your process, or a time to talk. Not a ticket number.
Contact
Floréal, Mauritius
Name the process, the system and who is stuck. A person replies within one working day, during your morning.
English or French — write in either.
365CREA — Floréal, Mauritius
GMT+4
01 — After you send

01 · Within one working day
Questions about your process, or a time to talk. Not a ticket number.
02 · 30 minutes
Who orders, who approves, what the system holds, where it breaks. Bring whoever lives with the problem.
03 · [within X days]
What we would do, in what order, and what it costs. Useful even if you don’t work with us.
02 — Where we are
By the time your day starts, ours is three hours in. 11:00 in summer.