01
Customer Journey Mapping
We structured the whole experience around the critical touchpoints, so every flow is efficient and easy to follow.
Case study · Web Application
Adeona Mobility
Redefining Mobility Service Access
- Client
- Adeona Mobility
- Sector
- Transportation Services
- Our role
- UX/UI design, Prototyping, Mobile design, Customer journey mapping
- Tools
- Figma
Transportation Services
01 — Context
We partnered with Adeona Mobility to design a web application that changes how mobility services are accessed and experienced. Our scope was UX/UI design and prototyping: user-focused design and a clear product vision, handed over ready to build.
02 — The problem
Legacy infrastructure causing high user churn and poor engagement, with an outdated interface that failed to reflect the brand's innovative positioning.
03 — The solution
A complete UX overhaul, designed and prototyped mobile-first, focused on security, accessibility and streamlined transaction flows.
04 — What we did
Redefining Mobility Service Access
02
UX and UI Design
We reimagined the interface from the customer journey analysis, with a modern, premium look that matches Adeona Mobility’s positioning.
03
Mobile Design
The application was designed mobile-first, for a fluid, consistent experience on smartphones and tablets.
04
Prototyping
We built interactive prototypes of the key flows to test the journeys and settle the design before development started.
05 — What we delivered
- Intuitive navigation tailored to different user profiles
- Mobile-first layout with responsive interactions
- User journey mapping integrated into every stage of the platform
- Clean, modern visuals supporting accessibility and readability
06 — Outcome
Adeona Mobility has a user-centric product design that brings mobility services into everyday convenience: journeys, interface and prototypes, delivered ready for development.
07 — Gallery
08 — Role & stack
ClientAdeona Mobility
SectorTransportation Services
ServicesUX/UI design · Prototyping · Mobile design · Customer journey mapping
ToolsFigma
ScopeUX/UI design and prototyping. Development was not part of our scope.