[1–2 wks]
Audit
You get
Operations map, UX audit, a priority list
We need
Access to the current system and time with a few of the people who use it daily
How we work
GMT+4
Every project runs on a rhythm you can see.
This is the rhythm every project runs on: the phases, who is in the room, what we need from you, and when you will hear from us. No guesswork about what happens next.
The thinking behind it: our methodologyFour phases
- Audit
- Prototype
- Design & build
- Launch & care
How we work
Floréal, Mauritius — GMT+4
01 — Your working day
Your working day, in our time.
Mauritius, GMT+4 · Winter times · Europe gains an hour of overlap in summer
365CREA studio09:00–18:00
9 h
Paris · Brussels · Amsterdam · Berlin
6 h
London · Dublin
5 h
Dubai
9 h
02 — Phases
Four phases. Named, dated, signed off.
Typically 6–16 weeks from kickoff to launch. The bars show a 16-week project.
01Audit
02Prototype
03Design & build
04Launch
[2–3 wks]
Prototype
You get
A clickable prototype on your real data, tested with users
We need
A sample data export and the weekly review slot
[6–10 wks]
Design & build
You get
Figma design system, developer-ready specs, build QA
We need
A developer contact and written sign-off at each milestone
[support window]
Launch & care
You get
Launch support, training notes, fixes
We need
A named owner on your side after go-live
03 — Every week
Same slot. Same format. Nothing left in someone’s head.
Review
One fixed review a week
In your morning, in the calendar for the whole project. We show working screens, not slides.
Update
A written note after it
What was done, what is next, and the decisions we need from you — with dates.
Decisions log
Open files, always
The Figma file and a running log of every decision, readable by your team at any time.
- In the room — your side
- The project sponsor and one or two people who use the system every day.
- In the room — ours
- The lead designer, plus the developer or automation lead when the work needs them.
- Languages
- English and French — meetings, documents and interfaces.
04 — After launch
We don’t disappear at go-live.
Software meets real users on launch day. That is when most of the useful fixes appear.
Included
Support window
[X weeks] of fixes and adjustments after launch, at no extra cost.
Optional
Care plan
Monthly monitoring, small changes and automation upkeep.
Ongoing
Retainer
A standing team for the next range, the next portal, the next pipeline.